Letbricks Reviews

Letbricks.com offers a variety of building block sets and models with prices that cater to different budgets. For those looking for affordable options, prices start as low as USD $29.99 for items like the Viking Longship MOC-98225. Mid-range models, such as the Typhoon PVO Anti-crafted Armored Car Vehicle model (690PCS), are available at USD $64.99. For the enthusiasts willing to invest more, there are intricate sets like the MOC-176290 Medieval Three-Tower Castle (10325PCS) priced at USD $603.99. The site also features sales and discounts, for example, the MOC-89126 Union Pacific 4014 Big Boy was reduced from USD $299.99 to USD $230.99. Prices reflect the complexity and piece count of the models, ensuring options for both casual builders and serious collectors.

Letbricks.com is renowned for its diverse range of MOC (My Own Creation) building block sets, which are highly recommended for brick lovers. Among the popular products are the PDF instruction for MOC-171871 Ancient Roman Basilica Building Blocks Set, the American F16 Fighter Vehicle MOC Military Model, and the Typhoon PVO Anti-crafted Armored Car Vehicle model. The site also offers a selection of military models, medieval-themed sets, and movie-inspired builds. Services include providing PDF instructions for complex sets and a blog with gift ideas and building tips. Additionally, Letbricks has partnerships with designers and offers Rubik's cubes, catering to a wide range of preferences and age groups.

Letbricks.com accepts Paypal and Credit Card as payment methods for its products and services. This ensures secure transactions for customers, providing flexibility and convenience in the purchasing process. The website's customer help section provides further assistance and information regarding payment issues and queries.

Letbricks.com offers a 30-day return policy for products purchased directly from their website. Customers can request a Return Merchandise Authorization (RMA) within this period. If a product is defective or not working before use, it can be returned within the 30-day warranty period. Returns must be authorized by Letbricks, and the package should be sent to their China warehouse. The buyer is responsible for return shipping and taxes if the return is due to personal reasons or after the product has been received. Items not eligible for return include those not purchased from Letbricks.com, without a valid serial number, physically damaged, or missing original packaging and accessories. The RMA process involves getting authorization, shipping the return goods with original packing and a tracking number, and then receiving a replacement or refund. As for the shipping policy, in-stock items are shipped the same day, while special products, particularly MOC products, may take longer to produce. Delivery times are 8-15 days for standard shipping and 7-10 days for express delivery. The store does not charge a tax fee, and goods are shipped from their office in Shenzhen, China. The total delivery time includes both processing and shipping times.

Letbricks.com specializes in MOC (My Own Creation) sets and does not offer licensed sets typically found on official LEGO platforms. The website has a collection of unique designs that come from a variety of overseas designers who have signed licensing agreements with Letbricks. These designs are exclusive and cover a wide range of themes such as trains, medieval, military, and more. Customers can also find PDF instructions for these MOC sets available for purchase. The site emphasizes its commitment to high-quality products and services for brick lovers, with all MOCs being the result of signed contracts with designers.

To contact Letbricks customer service, the recommended method is via email. The customer service team can be reached at service@letbricks.com. They are available from 9am to 8pm (GMT+8), Monday to Saturday. For after-sales support or questions regarding an order, this is the same contact to use. Additionally, for wholesale business and drop shipping inquiries, the email provided should be used. Responses from the customer service team are typically provided within 48 hours during business days, which are Monday to Friday. For urgent matters, Letbricks also offers direct communication through their Instagram or Facebook channels.